SCS were very happy to take our money (over £2200) but very quick to deny any responsibility for the problems caused by their carpet fitters, who were unable to install the carpet properly first time to the point that SCS have had to send out a new fitter to reinstall the living room carpet and it took four weeks to get the hall carpet finally laid. The fitters originally sent damaged doors, walls and skirting boards, refused to provide a receipt for the "work" they did £250 cash in hand if anyone from HMRC is reading this and SCS refused to accept any liabilty for sending these people into my home as they are "subcontractors and not our employees", my opinion is that if you send people on behalf of your company into someones home you have a responsibilty to make sure that they carry out the job properly. They blame the fitters, the fitters blame them (and refuse to return my calls and emails) my home is left in a state because of them both