Ordered our carpet and organised a date where both my husband and I took the time off work to empty the house of all our furniture and carpet. The whole flat was going to be 're carpeted in 2 days over 2 weeks on the Wednesday.the first Wednesday was cancelled last min as they had double booked us in so they said they were sure to be here week after which meant a 3rd unpaid day to be organised. My husband and I were up till 2am painting so it would be dry for the next morning for when it would arrived.woke up early to move all furniture out of the liunge and becroom obstructing our kichen,toilet and daughters room( lots of very hesvy equipment with running machines ect) when all was cleared we waited patiently for the carpet to arrive.hours went buy so we rung to see where it may be. A very couldn't care less voice came to the phone and said 'oh sorry we were going to ring .your underlay hasn't arrived!😮'. No one was able to put us through to any management and kept putting us through to numerous departments who also didn't give a dam. Really poor customer service. Would never ever shop there again.have cancelled all.will go to my local smaller carpet shop. Scs are a big pile of poo