The worst customer service I have ever experienced!! Happy to take your money and sell you a bunch of lies but when it comes to delivering products on time they fail massively. Purchased both sofas & carpets (which were paid for in full) for our new house, with the promise that the carpets would be fitted first. 10 weeks later when the carpets were due to be fitted - they let my partner spend 5 hours waiting in for them to arrive with not even a courtesy call to let him know delivery times. After making contact with SCS they simply stated 'the carpets were not ready yet' as they had been 'stuck in traffic during transport' and he was told the carpets would be a further 4 days wait. At this point they were happy to put the blame on the carpet fitter and not take any responsibility for their LACK of customer service. Eventually the carpet fitters arrived 4 days later and announced that the carpet had been cut too short by the manufacturers and if we wanted the same carpets we would have to wait a further 14 working days. We were simply given the option of waiting a further 3 weeks for the carpets we had initially chosen and PAID FOR or to find another choice and wait another 9 working days. We received NO HELP from the SCS Barnsley branch and had to ring them daily to try and rectify the problem. We had no help, no apology and no priority of care as they already had our money. Our calls were avoided by staff, emails were ignored and we had to visit branch to get an answer. We were greeted by rude, patronizing and very unprofessional staff. AVOID at all costs as our issue is still ongoing!!!!