Have you ever tried cancelling a carpet order with SCS? Online you can cancel up to the day of fitting. If you buy in-store they want a 25% order value payment to release them from the contract. Twaddle of the highest order. 1, I was buying a house and took the particulars to buy carpet, so a survey is not done yet, so from their own site, they cannot cut any carpet yet. 2, The seller of the house pulled out (so not my fault) yet they still want 25% of the order value. What for exactly? I'm not resting until I get my money back. Can't put zero stars on my review unfortunately.