Arranged delivery to a different address. Filled out all the relevant paperwork. They contacted us regarding delivery. Now won't deliver to the address we need, as the man in the shop never completed the paperwork correctly. The only way we can resolve this is if we pop into the store, which is 15 miles away, and do it all over again. But then we will have to wait for another delivery date. Now we have to arrange our own delivery from the address we don't want, to the address we do! They messed it up, but it's our problem. The Southampton store will never get my business again.