Free fitting is a lie. In store they told me I had to purchase the £8.99 underlay (Carpetright has the same deal but you only need a 7.99 underlay). I couldn’t get a fitter out to measure and quote me without paying a £100 deposit. They then charged me £81 for 9 extra square metres of underlay to what I needed. Carpet comes in specific widths so you will always have to buy extra but underlay is thinner so I did not need extra. They make you buy underlay according to the amount of carpet purchased rather than the area being carpeted. This is ludicrous.
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