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Mrs Gibson.
After visiting SCS at least 4 times looking for 2 sofas & always ended up going back to the same 1. We eventually ended up ordering them but did find the saleman attitude rubbish because he was getting fed up of seeing us & asking questions. We ordered 1 power recliner & 1 that was not a recliner. Never once over the 4 or more visits did the salesman say that if we had a non recliner in that sofa it would not fit through a front door or any door in your house unless you have French doors or patio doors because these sofas are much bigger and do not seperate. So on delivery day delivery driver told us they would not be able to get through the front door & have we got patio doors round the back which we have. So they took it round the back through the conservatory into the dining room damaging it & that was it! Because the door going into my living room is of normal size they couldn't get through it. The delivery men did say they had this problem quite a lot. So the sofa was just left there in the middle of my dining room & I was told I would have to ring scs & pay extra to have it split into 2. The recliner did go in my living room because the backs came off but the other sofa is still in my dining room with the plastic still on. I do feel the salesmen SHOULD tell you if they do know that a sofa will not get through a standard door which they must of known with the 1 we had picked & not just be interested in making the sales
6 years ago
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