very very poor customer service especially the branch in Bedford, usually managers sort out issues but when the problems are given by manager then I prefer to say nothing! I bought a couch from them and the manager told us it will be delievered within "6 weeks" I was speaking to the manager from Bedford and he was utterly rude and very unprofessional and also did not know how to actually speak with disappointed customers. After making an official complaint about the manager the manager himself was dealing with the complaint rather than any other higher professionals. Now after making the complaint, my order is now no longer a priority so instead of the 6 weeks delivery it has now gone up to 10 weeks now. I would never recommend SCS to my enemies never mind my friends.