I purchased all carpets and LVT for a 3 bedroom house through scs at cribbs causeway.
Carpet was fitted not too bad by Karl all their packaging, offcuts, were dumped in the rooms. LVT not delivered on time and even tried to deliver to my old address.
The latex which was put down was terrible. It wasnt level, it didn't cover all the floor, big gaps in it. Splash marks up the wall and skirting boards. The fitter must of cut his hand as blood all over the door, radiator and wall.
A second fitter came out to rectify 2 weeks later and relaid the latex and also lay the LVT when it finally arrived 4 weeks after it should of .He came back to put right a few things such as lifting and edges not sealed and lifting. Apparently sealing of the edges is not part of the job. However I was not told this.
Once scs had received my money it was difficult to get anything resolved. It took endless phone calls on my part and also going into store.
To rectify the first fitters faults have had to have someone in to repaint hall, kitchen. Utility room, dining room, and cloakroom as with a new house if you remove latex from walls and skirting boards it takes you back to plaster or wood.
I will never use scs again.
If I could I would of left a review of 0 stars.
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