Awful company that has no interest in customer satisfaction. Had a carpet badly fitted 7 weeks ago, the surveyor stated that the joins must be lengthways across the room but the poorly trained fitters have put the joins widthways, they also scratched all the walls in fitting the carpet along with cracking plaster and splitting the skirting boards plus they snapped off the room’s door handle. Despite 6 telephone calls to SCS Kidderminster, a letter and email to the manager of this branch plus 2 calls to their head office they have arrogantly failed to call me to discuss what they are going to do the rectify these issues. Avoid this company they are very poor.
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