After spending nearly 5 months trying to resolve a problem with a lazy boy chair purchased it is now nearly Christmas and I still have a chair which is thread bear and unsightly. Every step along the way SCS has not been interested in the problem and has been unable to provide accurate advice on how to get it repaired at further expense to us. Do not use SCS. The quality is poor and once they have your money they will tell you anything on the phone just to get rid of you! Do not be fooled by their concerned replies on these pages they lead nowhere
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