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A very dissatisfied customer
SCS Southampton - This company is really awful. Booked a split fit to have carpets fitted in alternate rooms in order to move furniture from one room to another. First fit, the fitter messed us about all day with altering timings. Fit done. Second day - no fitter. Called SCS - they can't find our carpet. Had to keep calling them back when they promised to update us. The Manager, Craig insists the fitter signed for carpets for both fits. The fitter claims he didn't. The Manager said all fitters were booked to full capacity so even if they found our carpet - it wouldn't be fitted as arranged. How can he be so sure the fitter signed for our carpet if he was fully booked elsewhere? This was all booked for Saturday. It's now Tuesday and we're still waiting for the Manager to call us back...........so who has our carpet? Not likely to be fitted before Christmas. House a mess. Do not use this company. The Manager is unprofessional and they blame everything on the fitters.
6 years ago
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SCS has a 1.5 average rating from 1,808 reviews

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