wow wished I had read these reviews before buying from SCS! can't agree more. I paid for a new carpet to be fitted into our 34m2 small lounge. first fitter never came as he didn't bother to turn up to work. Sales team were very helpful and i accepted that I would have to wait a further 2 weeks for a new fitter to fit our carpets. At least I thought it would be before christmas and that they had agreed to move the furniture seen as though i had already moved all the furniture out once! Today the second arranged fitting date.... the fitter arrived, saw the furniture in and said he wasn't moving furniture! (sales team failed to tell the fitter of their arrangement with me) so here I am again with no carpets fitted! its the 18th December! I have never heard so many excuses and the buck been passed from 1 department to the other. Even having to hear that they haven't answered the phone because he was busy having his dinner! Really! Don't order carpets From SCS! i am sure there are plenty other companies who take customer service seriously!