AVOID AT ALL COSTS
Cannot believe these reviews of this company are good on here, they are either getting people to write fake reviews or doing them themselves. There’s no way I would recommend this diabolical company to anyone I’m Absolutely disgusted with this whole company, from the moment I walked into the Colchester store a year ago rite up to today.
I paid £2000 for carpet that had to be lacies TWICE because of poor workmanship, the state it was left in afterwards was terrible, I tried to complain for two months and had no reply whatsoever. Was always told that I would get a call back and never did.
The price I was originally quoted was actually £500 cheaper than it eventually came to.
After just a year of it being laid I’ve had to have a supervised come out to inspect it because it’s fraying at the edges and the whole carpet is coming up every time I hoover! I was told I would get an answer in seven days, that was nearly a month ago, when I called head office today they told me no records had been made at all. I’m beyond angry upset and just completely gutted I gave my hard earned money to these cowboys!
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