Had carpet fitted all throu house Nov 17. Invictus Proxima. Paid over £2k for fitting. At the time of ordering we were sent a review and in all fairness gave a good review as staff were brilliant. I really shouldn’t be giving it 1 star. HO staff not good and I really wouldn’t complain if I didn’t have cause too. Anyway carpet did not wear good. Was replaced downstairs in April 18. And now in 2019 are having to replace the upstairs. Heavy domestic use to SCS and independent assessor means 2 adults and 2 small dogs is too much for this carpet. So if you can float around your house this carpet will be perfect It’s gone flat and nasty. I asked manufacturers to come see it to see if there was an issue but they wouldn’t. I have even kept a sample and offered to post it to them but still no go on that. Sent it to consumer Diputes but that’s not much use as they don’t update complaint. This is still with the adjudicator ? Still with them from 30.8.18. Can’t get throu on phone and emails don’t get answered. Don’t bother with this carpet or company you won’t get anywhere. Use an independent - value for money and quality second to none.