I placed an order on the 4/07/2018 at the scs luton paying £2000 upfront 3 months later we received 1 wrong sofa out of 3 sofas we initially ordered, went into the store and spoke to there manager yasser who told me theirs not much he can do but I will have to wait till the 7/12/2018 (another 3 months) for the correct sofa to come into their depot and then arrange a delivery and then we can take it further in terms of compensation. On the 9/12/2018 I hadnt received a call to arrange a delivery so I called the store wanting to speak to yaser whose left the store so I had to speak to Chris (new manager) who told me the date of the new sofa arriving at the depot was not the 7/12/2018 it was the 17/12/2018, there customer service representative are rude and so unhelpful