Promised delivery b4 Xmas by salesman in Loughborough store , rang to confirm delivery date only to be told that it would be delivered in January. The salesman rang and told me that the manager would ring me to discuss this didn't happen. Had a call from the delivery company to be advised that delivery would be to a different address than requested on the paperwork. After numerous attempts to call the store without anybody answering. I visited the store to speak to the Manager was advised he wasn't in but would ring me the next day. This was over a week ago still no call. Staff seem to make promises just to get rid of you. Terrible customer service will never purchase from SCS again.