SCS SURVIVAL KIT After 9 very long months SCS have finally agreed to remove my faulty £5000 sofa and refund all my money. My best tip is do yourself a favour and don't buy from them. But if you decide to don't pay cash for anything. Use a credit card or buy on their finance, you have more protection. When the furniture arrives inspect it carefully and if there is anything wrong with it make them take it away immediately. If anything goes wrong with it after delivery don't let them send their so called technicians to inspect it. They will say anything rather than admit there's a fault with it. Get your own independent report and write to them within 30 days under the Consumer Rights act to reject the furniture. They still won't take any notice of you but it really is important that you put that in writing. Then inform the credit card/ finance company that you have rejected under the Consumer Rights Act and had an independent report. They will then contact them and things will then happen. This company is the worst I have ever had the misfortune of dealing with. They have given us 9 months of stress and heartache and I would not wish that on anybody else.