Bought two sofas from ScS two years ago, the ralaph collection.
The member of staff persuaded us to buy the insurance at £250 assured us that it covers everything and that it lasts 5 years.
We weren’t happy with the sofas they are a cheap nasty faux leather very poor quality but we kept them
The faux leather peeled on the arm only slightly but we where informed that if anything goes wrong we have to get in touch straight away so the insurance is valid.
They finally sent out a claims form after having to get in touch a few times to get one.
Now we have received a letter in the post saying that the insurance doesn’t cover that type of damage!
What did we pay £250 extra for??
Waste of money don’t let them pressure you into buying it!
Go to DFS instead like us!
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