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Anonymous
orst experience ever bought a sofa for 2500 in January and frame broke a few months later took 2 technicians to come out and write it off . Was then told I could not have a refund but to chose another one as they no longer made the original one after weeks back and fourth to the shop I really could not find one I liked so the manager talked me into one that he said was similar etc colour etc he showed me it in another colour and a corner unit telling me it was the best seller etc so it was ordered it didn’t come when excepted however I got them on finance and was still paying the payment s for this broken sofa that we could not sit on so from August to today lots of bad customer service they new sofas arrive they are awful and not as described or colour ring the store and get told there’s nothing I can do they are to small when told their the same size as old ones no their not I hate them and I suffer with bipolar disorder so every time I walk into the living room I cry no one gets get to me and every time I ring or email they say I can’t send them back worst ever company
5 years ago
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