I would never recommend scs to any one and advices anyone one who does purchase from the never take out extended guarantee warranty. We bought a suite from them for the fabric to deteriorate within 18 months, after numerous phone calls to both scs and castalan (the warranty company) to be informed that its wear and tear, on a sofa hardly used, after getting a friend to look at it, he informed us the material had been put on the wrong way. After informing both companies again, still no joy. The suite was then taken out the back and set fire to it. It's all it was good for. So never use this company nor its warranty company