Bought carpets and underlay from there Livingston branch.After the carpets and underlay had been fitted I was left with close to 20 sqm of underlay left over enough to do another 2xrooms. That's after their own estimator came out and sized all the stairs and rooms for us. Thought it would be really easy to take back the unopened underlay to the shop and get my money back as they made a mistake with the amount they supplied. But no what the salesman (MO) didn't tell me was that i needed to purchase far more underlay than i needed in order to qualify for the free fitting . On speaking to the salesman MO,the store manager John, Regional Manager, I am no further forward in getting a refund. So please be careful when buying from these people they will not think twice about taking far more money from you than is required. I would never buy from this company again disgusting way to treat people, spend the best part of £3000 in there store to be told we will take back the underlay but you will then be due us money as you then won't qualify for the free fitting absolute joke. Thanks SCS for a terrible customer experience.