We bought a whole furniture set in store spending a fair bit. At the point of sale we were pressured into buying the cleaning kit that comes with the furniture. We were told it comes from the manufacturer and is strongly recommended. After a heavy sales pitch we formed out £50. This was before Christmas. No professional cleaning/care kit came with the delivery so we waited a few weeks and then contacted scs. They said they would talk to the manufacturer for us. Another few weeks and we called again, same story. This Friday (15th March) we got a generic House of Fraser kit - sofas, furniture, and flooring. There is a 225ml bottle of degreaser, a 225ml bottle of surface cleaner, and some wipes inside. The upsell is an absolute con.