Guess we are not the only one in this situation.
We placed an order for sofas and was told that it will take 6 - 8 weeks. However, the sales person said he will put in 12 weeks, just in case there were any unexpected delays.
After 6 weeks, we are told that it will take 16 weeks !! They quote paperwork - 12 weeks as it was 'Agreed' plus additional 4 weeks for delivery !! That is twice the maximum delivery time committed.
While legally, SCS is covered, they have certainly broken the trust. Do not believe the sales and go strictly by what is in the paperwork and small print !!
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