The staff member miscalculated the flooring, and so price (rectified amicably). Also did not put range of flooring on order so delaying by wrong flooring being delivered (correct one delivered). Preferred choice advised after out of stock. Incomplete 2nd delivery futhur delaying the fitting. Still do not have written order for the flooring actually supplied, as original out of stock for 6-7 weeks. Not a good, smooth service
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