WILL NEVER EVER GO THERE AGAIN!!!
On 31st May 2019 went to SCS Wednesbury and eventually purchased a sofa and chair, we were told there was a wait and charge for delivery after we had agreed to buy and eventually was delivered today 22nd June, we got rid of our large 3 seater leather settee to BHF and got it out of the property with no bother so did not think there would be a problem
While we were purchasing the item we discussed the access to the property standard doorway and sliding door on entry and I signed on the dotted line where the saleslady told me to.
the settee would not go through the front door due to its height, as the furniture would not fit through the door I went to SCS to ask for a refund, That was a laugh no way was the Manager going to back down he answered questions with questions and was most obnoxious he said he would not be able to re sell the suite as it had been specially ordered in, this is in a furniture shop full of furniture lol. There was no sign of goodwill and If the settee would not go through the door we would have to go elsewhere to purchase another suite, lots of firms give a few days leeway but I find this disgusting
Because of his attitude I agreed to get a smaller sofa at a higher price, I felt like banging my head against a brick wall, have now got to wait at least 3 weeks before delivery
DISGUSTING WILL NEVER GO THERE AGAIN
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