As part of our order for a 4 seater & 3 seater sofa we were promised a pair of scatter cushions as a good will gesture when missing from the delivery I promptly contacted the store we ordered from 3 times, strangely nobody was interested and what was a gesture to get you to sign on the dotted line has still not been resolved with the sales assistant telling me she didn't know they weren't free and I would have to pay for them still trying to resolve, beware false promises !!
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