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g smith
Ordered 6 x dining chairs, was informed that delivery was 7 - 9 weeks. We debated and decided to place the order as they would arrive prior to my birthday. After 8 weeks I called to chase delivery to be told that they could take up to 13 weeks and that I was informed of this prior to the purchase and that I had signed the agreement. I was never told this as I needed the chairs for my birthday celebrations. I had signed for them but was told to sign for the order, nothing else. The chairs arrived this week, 13 weeks after I placed the order. I did try to cancel and go elsewhere but was told I would not get a refund unless they did not arrive within the 13 weeks. I was lied to and conned to secure an order, when I called for update, they did not know when they would arrive & could not find out. I will never shop with them again and I will always read the small print myself instead of relying on Staff that just want their commission.
5 years ago
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