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Anonymous
Terrible shame can’t review with minus star (s). An absolute nightmare, stressful experience which I would never ever repeat even if furniture was free. Corner unit and swivel chair ordered and paid in full. Long delay before just the chair was delivered - but wrong chair. Chair re-ordered, again long wait for delivery and collection of correct chair. (Corner unit still not available). Chair delivered - chair is swivel chair with eight seams - not one patterned seam matched - clearly made from off-cuts. Eventually after numerous calls, emails, photos, SCS agreed to exchange for new one. Long wait (still no corner unit). Corner unit booked in for delivery- didn’t turn up. Re-booked, due in morning but arrived early evening. Long delay with 3RD CHAIR - arrives eventually but exactly the same as the previous badly upholstered chair. Endless phone calls, emails and more photos. SCS NEVER RETURN CALLS/CORRESPONDENCE. Finally, they confirm this chair has been discontinued and anyway they couldn’t make one with the pattern matching. 33 phone calls, numerous emails and 8months later decided enough was enough. Accepted £60 compensation. The worst shopping experience ever
5 years ago
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SCS has a 1.5 average rating from 1,808 reviews

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