I bought a carpet for my stairs and landing from ScS as well as some LVT flooring for my through lounge. Salesman was fine. Trying to get the carpet fitter to turn up was a nightmare. Friday (arranged three weeks before) a phone call at 0930 to say he has to take someone (?) to hospital so he’s a ‘man down’. I say that’s fine (even though I’d lost a days leave) he said he’d be round Sat morning as he didn’t have any other jobs on. Saturday- no one arrived at the 0930 agreed time. I left it until 1030 then rang, ‘sorry mate we’ve now got 8 jobs in so we won’t be with you until later on’ They couldn’t care less. They then promised to be here 0930 Monday (another days leave). Guess what, no one turned up. I phoned at 10. ‘Sorry mate we’re fitting a door bar an hour away’. Eventually, they turned up at 1100 on Monday. Guess what, my stairs must be made of some magical substance that you can’t attach grippers to! So after swearing, going out for ‘magic screws’ more swearing outside my house walking up and down the road, it was fitted. Never, never ever again will I use these clowns. The LVT flooring- I gave up trying to arrange an ScS ‘specialist’ I got a local firm of professionals to fit it for half the price.