If I could I would rate zero stars! Awful service. Was sold the sofa's from the Croydon store and advised delivery date of the 27th Sept ( the day previous when we looked at the sofa's , we had been told the 20th Sept). On the 24th Sept I received a call to state the sofa would be delivered the 03rd Oct, to which I responded was not good enough as I had been informed the 27th, hence selling my sofa's to make room for the new ones. I was then informed the 27th was a lead in date...great!!On the 28th Sep, I received a call from the Croydon store, advising he wanted to arrange delivery. Confused!! I explained that I had a delivery date of the 03rd Oct. To my surprised I was advised he had the 10th Oct...I was then extremely annoyed. I was then telephoned by the central store and informed I had 'refused' a delivery date of the 03rd Oct, No, I was annoyed at the date of the 03rd . Why would I refuse and then be offered a later date...lack of common sense here. The guy was useless on the phone. I may/may not get the sofa the 10th, lets see. Not impressed as I am paying £79 for a pathetic delivery service. Sofa was ordered 8th Sept, so I will have waited a month and 3 weeks of this with no sofa's to sit on at home....