I bought a carpet. The carpet was fitted by fitters provided by scs. They cut it too short and you could see floorboards and underlay on the stairs and landing. Scs store manager agreed to replace the carpet as a "good will gesture" yup seriously... Those were his words. To my horror they layed an awful cheap carpet that was not the carpet they showed me in store. When I went back to compare the stand had gone. The carpet started to pull threads and disintegrated within 6 months. Horrendous. After a lengthy battle I eventually managed to get my money back and I went elsewhere. Although I was still 100 bucks down. Scs verdict was that I had "hoovered the carpet incorrectly" seriously!!! Such a terrible company. Scam artists. Avoid avoid avoid.