ABSOLUTELY SHOCKING SERVICE ...... Absolutely SHOCKING service ... ordered HSL carpet from GLOUCESTER which was measured up on 29 Sept ... told by store fitter would be available for fitting on 14 Oct. Received call the Friday before from store saying fitter had quit and we would need to rearrange - first available date was today 7 Nov to which I reluctantly agreed. After chasing store this morning, got a call to say fitter wasn't coming so carpet would not be fitted today - with no idea when it would be fitted. As a self employed contractor I have now lost two days pay (if I don't work I don't get paid), making this the most expensive carpet I've ever bought. I'll be going into store this pm to cancel my order