After less than 2 years, our leather corner suite began peeling. After the issue worsened to several (9+) places, I reported it to SCS and suffered the same appalling tactics as experienced my many reviewers. After 7 weeks of being ignored, I called them again, was put on hold for 35 minutes only to be told that their decision was that the issue was "wear". Really!!! This was not some low-end leather sofa. We opted for the higher-end option which we believed would last. We've had leather suites in the past which have not suffered from this issue which is obviously a quality problem. I have escalated to their senior management but have little faith that they will deal with the problem. Whilst I await their pleasure (apparently at least 2 weeks), I will be contacting trading standards and the finance company. Suffice to say that I would not recommend SCS at this point. Pity I can't give 0 stars.