My Aunt who is 88 years old ordered a new carpet and sofa. The carpet was meant to arrive yesterday and sofa next week. She had to sit on a kitchen chair from 8am and sat there the whole day waiting on them coming. A phone call was made during the day, where they said to give it till 8pm!! Really!!! They were going to fit a carpet at 8pm!! We phoned again and guess what...they don't know what has happened to the carpet!! Sofa delivery has also been cancelled and after she had a 30 min wait on a phone she was told today that there is a "conditional" delivery date of 3 December!! She is 88 years old and now sitting with no carpet or sofa in the middle of winter! Appalling service don't go near this place