Sales team great at Purley, once the deal was sealed it was all downhill. The carpet wasn't laid after 10 days of purchase as promised, the initially fitting date was cancelled, excuse given "" Carpet was no longer in distribution"" Just utter nonsense. Eventually fitted after almost 6 weeks. The only saving grace was Ryan the carpet fitter, who managed to do a good job although scs had messed up the measurements. Five stars to the carpet fitter, no stars to scs. And getting through to the Purley branch is a joke, no one ever picks up the phone. Now let's see if the sofa arrives on time, or will there be more dumb excuses