ordered carpet for our hall way and landing, got given an install date. Date came, I called scs to confirm as NOBODY had contacted us since paying for the carpet to confirm. They confirmed we were due that day to be installed, got a call from the installer saying he would be an hour, 2 hours later he calls saying he wont have time to install the carpet, promised we would get installed the following day (Saturday). So we waited in all day, NOTHING! called customer services who said we should have it installed, will be Monday instead! so Monday comes.. NOTHING! spent every day calling customer services, got hung up on 5 or 6 times (cut off).. finally a week later we were told it would be Monday again! Guess what! NOTHING! absolute joke of a company and liars! don't waste your evenings calling these idiots or spend your hard earned money with them!