AVOID AVOID AVOID. Bought a two seater and three seater sofa from the store in Liverpool and they were great at convincing us to take insurance out. Sofa seats on two seater started to flatten after two months and we have been given short shrift from the aftercare team (dismissed as wear and tear), insurers (only fabric not inserts covered) and store - told to phone ombudsman despite the fact that they are not under any ombudsman. Huge amount of time wasted and horrendous customer service. Can not stress enough not to buy from this company. Very unhappy.
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