If I could give a minus I would gladly. Totally disgusted with the service. Orderd carpets to be fitted on the 11th November, was given a fitting date on the 2nd December which worked well as we told them we were moving in to our new property on the 6th and all our furniture was getting delivered on the 5th (empty house, ideal for fitting) a week later they asked could they fit on the 5th which we declined as furniture was being delivered. Ok they said, then a week later they said the fitter had hurt himself so they could only do the 5th... we had to agree as we had no alternative. We had to push the furniture back which was a nightmare with Christmas looming. The 5th came, I took the day of work with a promise of ScS saying I'll get a phone call when the fitter was in his way, he never turned up, no phone call, not even an apology. It took me an hour to get through to anyone, you cant ring the shop which is a joke, you just get put through to some switch board who then has to email the shop (Stockport) for them to ring me, nobody did, my wife rang several times, same excuse, eventually they rang back at 2o'clock to say the fitter didn't turn up, they then said they MIGHT be able to fit Saturday or Sunday at this point I had to cancel my order. NOT EVEN AN APOLOGY from the shop. Customer service is a joke, they literally don't care about the customer. I wouldn't enter or recommend one of there shops, even if they were giving it away for free.