we ordered a carpet 27/11/19 they sent someone out to measure hall stairs landing and lounge. Measurements sent to their fitter so it was cut to size but it had been cut short and had to be patched in 2 doorways. We were charged for grippers which were not needed so managed to get refund. We have NEVER had a proper invoice despite asking several times for one - told that it had been emailed then posted but didn't receive it. Supposed to be free fitting but we had to give fitter £137.34 plus £45 which they said was taken off the order but we paid the fitter so how is it free? Worst customer service ever and would never recommend SCS to anyone