Had a 2 & 3 seater sofa with a matching footstool delivered and the footstool had a rip in the corner. I reported to SCS on the 28th of September and still no update 5 months later. I have sent numerous emails called the customer service line to be constantly lied too and told it’s in review for 5 months and not one person has called or emailed me to update they actually ignore my emails and only get answer after waiting on hold for 30 mins.I would never recommend or order from SCS again quick enough to take your money but when your goods are damaged they disappear even my local store Warrington have been no help in the matter.