I purchased a 3 seater and a two seater cash in August 2019 , I was told it would be delivered the 4th October 2019 , I never heard from them at all ! The week before the delivery was due I rang them , they said they couldn’t find the order! Eventually they found the order , I received the delivery 4th October 2019 the same day I rang them to say there was a split in the sofa arm of the 3 seater . They said take pictures send them in , which I did, they told me they would ring me with a date for a repair, 5 calls I made to get some sort of response, I was told 2-3 weeks for the repair !!! I have constantly called re the repair eventually 6th January 2020 I have had the repair !!! They are so slow to contact you if there is a fault !! I got leather sofas expecting good quality , when it was being recovered I noticed only parts of it are leather it’s a big con
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