Spent 3k on a settee and lazy boy recliner.the recliner is rubbish.seat sagging.handle never seemed right.we went to a shop (not the one we purchased from)to complain and we're just ignored.we couldn't get in again until a week ago due to work rotas to be told they could do nothing as the lazy boy was out of guarantee but to email the insurance who have kindly told us they arn't interested.WHAT A WASTE OF MONEY.
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