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Bill Kennedy
Went to buy a stair/landing carpet. Price seemed ok so we arranged for the estimator to come out. Came to just over 12 square metres so qualified for 'free' fitting. All gripped and underlay is already in.place and in good order, but SCS said we had to have new. The estimate was a lot more than we had been given initially, and included 50.40 for fitting - even though SCS don't employ fitters. Further down the page the £50.40 was credited- so free fitting. Only - further down the page it stated that we were to pay the £50.40 direct to the fitter who is self employed. When I went in to the Rotherham store to question this the manager tapped the side of his head and asked if I had trouble understanding simple things. Got my bank card out and got an immediate refund of my deposit. On the plus side we then went to a carpet store about a quarter mile from SCS where we found the exact same carpet. Its being fitted 11 February- and at less than half the SCS price. Avoid this Arthur Daley/Del Boy outfit.
4 years ago
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