Would give no stars if I could. Terrible service. Would never buy anything from them again! We ordered a carpet for our stairs and landing over a month ago and a man came out to measure for it a few days later and said they would be in touch in the next few days to arrange the fitting. They also told us we were owed a refund as it wasnt going to come to as much as we worked out when we ordered online. We heard nothing off them at all for nearly 2 weeks and didn't receive any refund. My husband tried to ring them 3 times during this time and could never get through. He also emailed and got no reply. Finally after all this time he got through to them and they seemed clueless on the phone. They knew nothing about the refund and said it would have to be passed on to someone else. We managed to arrange a date for the fitting but this was another 2 weeks away. Did not expect to have to wait so long for our carpet. They came out today to fit it and the fitters did not show us the carpet before they started and got on with fitting the carpet straight away. When they finished the carpet was the wrong colour! Not the one we ordered. Instead of the grey we ordered it's a beige colour and doesn't go with the walls. They checked and it definitely isn't the one we ordered. We've waited for over a month for this carpet and now have to wait again to hear off them to arrange fitting the correct one! We have luckily recieved our refund at last. We've gone with a different company during this time to fit our bedroom carpets and they have been so much easier. Do not order carpet from scs! Been a nightmare from start to finish.