I am completely frustrated and feel appualed with the service from SCS. We were due delivery and fitting on the 21/1/20 this day was delayed till 24/2/20. We received a call about the delay a few days before and was given no indication how long the delay was for. The fitter arrived on the 24/01/20 and informed me two rooms would be fitted however the remaining areas would not due to damaged carpets. All carpets were removed for the fitting therefore floorboards were left exposed with grips and I have a young family. A date was arranged by SCS after I physically went to the store to demand an update. The store informed me there was a miscommunication therefore the next date was the 14/02/20. On the 14/02/20 the fitter was sick. After I initiated contact again with SCS a date of 28/02/20 was given. I contacted SCS on the 28/02/20, SCS provided me with the fitters contact details. He was supposed to call before 11am to confirm the fitting. I initiated contact,he advised me he would call after 2pm to arrange fitting. I attempted to contact the fitter three times after 2pm no answer. I called SCS; they advised the job will be completed before 8pm. I received no further contact and the carpet is still not fitted. I am deeply disappointed, frustrated and shocked by my experience. I wish I had never parted with my money . My home is not habitable for my two young children, and SCS couldn't care less.