Absolutely disgusted by this company! Supposed to have had flooring fitted today 9th March 2020 (whole house). Had a call on Saturday evening to tell me no one would be coming Monday, with absolutely no reasonable explanation. Asked to speak to a manager and was informed that no managers work weekends. Said priority email would be passed for managers to call today (when the floor should be fitted). To this point, now 14:45, no call received. I have rang the Online Sales team several times and their attitude is absolutely disgusting! Angela, Alex, Dillon and Lenny, absolutely no help at all, sarcastic comments, no answers, refused to put call through to manager, then best of all, they forgot to press mute on the call before they all started laughing about the situation!! My fiancé is about to give birth any day, and our three year old does t understand why the house is a mess and is so cold. When this was explained to the Online Sales Team, they were completely unsympathetic to the situation. I’m not looking for special service, I just want answers and to know when my floor will be done! Will never use this company again, and will let everyone I know hear about the awful service they provide! If I could select less than 1 star I would!