We bought a corner unit less than a year ago, the padding on the arm has fell to the bottom so leaning on bare wood, a scatter cushion has burst open at the edges, and the base you can see and feel the springs coming through. As for aftercare, non-existent - Chris The “technician” said it was supposed to be like this, waited weeks for an appointment lasting only 10 minutes, he sat on the floor and played on his iPad clearly had better things to be doing. The quality of the sofa I could get a better one from a secondhand shop! Would I recommend SCS? Definitely not!