i wish i could give 0 stars or even a minus. Avoid this company is my advice we ordered a 3k leather corner sofa from this firm, we went back to the shop several times after measuring it. As it was too large to get in in one piece we ordered a furniture upholsterer to dismantle it on the day also through SCS. when the item arrived it was the wrong configuration, we ordered a left handed on and a right handed came. we called the store straight away to point this out but they told us it was our fault because we signed. the form didnt say which way it was only that it was a 2corner1 from that we was told we should have known what that meant in SCS in store jargon. we was very clear which configuration we wanted. there was one in store and clearly told the salesman that we wanted the opposite way to that one. the very idea that we wouldnt know which we need for our house is laughable. i wrote to the relevant departments they would either ignore me or take months to reply at the time of all of this my father had just been diagnosed with cancer and i was his primary carer. i had to deal with 3 years of them playing me and treating me like dirt for a mistake that clearly wasnt mine. they could easily had the sofa back and ordered the correct one while selling this without a loss, but theyd rather lie, cheat, steal. i was due to go to the small claims court when my father finally passed away. i needed the money id saved for court for his funeral. afterwards i couldnt face it so they got away with ripping us off. id advise anyone contemplating dealing with this firm to keeping well away. my brother had a similar issue with dfs and it was sorted the same week. this company are awful please avoid at all costs