Another 0 star review. Worst customer service EVER! Do not buy appliances because if they are defective, as our washer dryer was, they will do everything they can to prolong the experience. Our dryer has been broken for almost a year. We have had 5 service appointments that have not been beneficial. They refused to replace the unit until 5 visits had been made and it took on average 2 months to get each service visit. The customer service line is a JOKE. This morning I was on hold for 2.5 hours before I had to hang up. I would highly recommend working with a company that is local. We will never go with SEARS for anything again. The WORST.